Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information you provide when contacting our customer support
• Website usage and device information, such as browser type, IP address, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Send order confirmations and tracking updates
• Respond to customer enquiries
• Provide customer support
• Improve our website, products, and services
• Send promotional or marketing communications where permitted
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Vedakalp Ayurveda does not intend to store your complete card, UPI, or banking credentials on its own servers.

Payment providers may process your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep your shopping cart functional
• Understand website traffic and usage
• Improve website performance
• Provide relevant marketing or promotional experiences

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

• Payment service providers
• Shipping and logistics partners
• Website and technology service providers
• Customer support or communication services
• Government authorities or legal bodies when required by law

These parties may only receive information necessary to perform their respective services or comply with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Marketing Communications

If you provide your contact details and consent to receive promotional communications, we may send information about products, offers, updates, or other relevant communications.

You may unsubscribe from promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

Vedakalp Ayurveda is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, legal, and regulatory requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for certain uses of your information
• Opt out of marketing communications

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

Vedakalp Ayurveda may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: